Refund policy

Returns and exchanges

Every Hello Ruckus shirt is printed to order just for you, so we do not accept returns or exchanges for change of mind or wrong size. Please check the size chart on each product page before ordering.

Damaged, misprinted or wrong items

If your order arrives damaged, misprinted, defective, or isn't the item you ordered, we'll make it right with a free replacement or a full refund. Just email us at rcloud777x@gmail.com within 30 days of delivery with your order number and a clear photo of the problem. You don't need to send the item back.

Lost packages

If tracking shows your order hasn't moved for an unusually long time, or it never arrived, email us with your order number and we'll work with the carrier and our print partner to replace it or refund you.

Cancellations

Because orders go into production quickly, we can only cancel an order if it hasn't started printing yet. Email us as soon as possible and we'll do our best.