FAQ

Shipping

Is shipping free?
Yes. Standard shipping is free on every US order.

How long does it take?
Every shirt is printed to order in about 2–5 business days, then standard delivery takes about 4–8 business days. Most orders arrive within 1–2 weeks.

Do you ship outside the US?
Not yet. We currently ship within the United States only.

Will I get tracking?
Yes. You'll get an email with tracking as soon as your order ships.

Sizing and fabric

How do the shirts fit?
They are unisex Gildan Softstyle 64000 tees with a classic fit that runs true to size, XS to 5XL. See our size guide.

What are they made of?
Solid colors are 100% ring-spun cotton; heather colors are a cotton-polyester blend.

Returns and changes

Can I return or exchange a shirt?
Because every shirt is made just for you, we can't accept returns for size or change of mind. If it arrives damaged, misprinted or wrong, email a photo within 30 days and we'll replace or refund it.

Can I cancel my order?
Only before it starts printing. Email us as soon as possible.

Our shirts

What is the Trouble Level?
It's our humor rating. Mild is family-photo safe, Spicy is cheeky and sarcastic, and Unhinged is adult humor.

Do you have matching family shirts?
Yes. Browse our matching sets and add one shirt per person.

Who designs the shirts?
Every design is original Hello Ruckus art, made in San Benito, Texas.